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Fuel Genius Frequently Asked Questions

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How do I get started with Irving Fuel Genius?
If you have not already signed up with Irving Fuel Genius, please click SIGN UP now. You will be required to have your Irving Carrier ID and Password. If you do not have these, you will need to contact the person(s) within your company that is authorized to handle your Irving account. If you have already signed up with Irving Fuel Genius, and have your User ID and password you can download Irving Fuel Genius now, click Download.

Does Irving Fuel Genius work with all web browsers?
Irving Fuel Genius works with the most recent versions of all web browsers. If you experience consistent download problems, please check to be sure you are using the most current version of your chosen browser.

Does Irving Fuel Genius work with all Internet Service Providers? (Example: America Online)
Yes, Irving Fuel Genius works with all Internet Service Providers.

Can more than one person be logged in under my company at any time?
Yes, there is no limit to the number of persons that can be logged in under your company.

If I have more than one Carrier ID, can I have an Irving Fuel Genius for each Carrier ID at the same time?
Yes, if you have more than one Carrier ID, you can have multiple Irving Fuel Genius running at the same time.

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