Frequently Asked Questions
The Irving Fleet Services Team receives many inquires regarding our Irving 24 card, so in an effort to better support you - we have made some of the most frequently asked questions available to you on-line.
How do I apply for an Irving 24 Fleet card?
There are four easy ways to apply:
Mail: You can apply by mail. Applications are available at anyone of our Big Stop and IRVING 24 card lock locations in Eastern Canada and Northern New England
FAX: You can also fax in your application to 1 (506) 202-5713
Telephone: Call us at 1 (800) 561-2447. Our Fleet Customer Care Team is available 24/7 to help set-up your IRVING 24 account
Who do I contact regarding any questions or problems with my Irving 24 card and its available services?
Please call an Irving 24 customer service representative at 1-800-561-2447, 24 hours a day, seven days a week.
An IRVING 24 Fleet Customer Care Representative is available toll-free at 1 (800) 561-2447, 24 hours a day, and seven days a week.
If a company uses Irving 24 cards in Canada, does that mean the card is automatically set up to be used in the U.S.?
Your IRVING 24 card can be used to purchase products and services in both the U.S. and Canada. Please contact our Fleet Customer Care Representatives for account set up.
Are there transaction fees for Irving 24 services?
Yes, you will be charged a competitive transaction fee for the following features: U.S. fuel purchases, lubricant purchases, cash advances, money codes and registered cheques/checks. Transaction fees are not charged for fuel purchases at Irving Oil locations in Canada.
What determines the Irving 24 fuel price?
Monthly purchase volumes and market prices are two key factors in determining pricing. As with most businesses, the more you purchase the better your price.
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