Keep your family and business safe

Keep your family and business safe

Stay safe all year long

Get to know your heating system

  • Know the location of your tank(s), chimney or exhaust vents
  • Know where and how to shut off your tanks and appliances
  • Have a licensed technician clean and service your appliances every year

Be alert for potential issues

  • Regularly look for signs of gas leaks in and around your home
  • If you see damage to the lines or if your tank has shifted position, turn off the main gas supply valve to your tank if it is safe to do so

Prevent carbon monoxide poisoning

  • It is recommended that you see CSA-approved carbon monoxide and propane detectors. 

Remember: DIG SAFE!

  • Whether it’s for repairs, renovations or landscaping projects, contact your municipality before beginning any digging or excavating projects.

Stay safe in winter
Here are some tips on how to keep your home and business safe as you use propane during the winter heating season.

Before winter arrives

  • Have a licensed Irving Energy Technician clean and service your home heating equipment (it is recommended this be done annually)
  • It is recommended you have CSA-approved carbon monoxide and propane detectors

After winter arrives

  • Before a snowstorm, mark the location of your tanks and vents
  • Clean snow and ice from tanks, regulators, appliance vents, piping, tubing and valves, being careful not to damage the tank or system components (a broom works well)
  • By maintaining a clear path to your tank, you will help ensure safe delivery of your propane


Do you smell gas? 
Do you think you have a gas leak? 
Are you worried that fumes containing carbon monoxide are escaping from a gas appliance ? 

  • Immediately put out all smoking materials and other open flames. Do not operate lights, appliances, telephones or mobile devices, including cell phones. Flames or sparks from these sources could trigger an explosion or a fire.
  • Shut off the gas. Turn off the main gas supply valve, if it is safe to do so. To close the valve, turn it to the right (clockwise).
  • Leave the area immediately. Have everyone evacuated from the building or area where you expect gas is leaking.
  • Report the leak. Call your local fire department or dial 911, then call our Irving Energy team at 1.888.310.1924 from a building or area away from the gas leak.


  • Do not return to the building or area. Only return to the building or area when your local fire department and your Irving Energy Technician determine that it is safe to do so.
  • Get your system checked. Before you attempt to use any heating source or appliance, we recommend you have a qualified Irving Energy Technician inspect your system to ensure that it is leak-free.
  • For more information on propane safety visit