Irving Rewards FAQ

Is Irving Oil selling their Couche-Tard locations in Quebec?

Irving Oil has entered an agreement to begin the process of Couche-Tard acquiring their Québec and Ontario retail locations, subject to review by the Competition Bureau. During this process, the Irving Rewards program will continue to operate without interruption. Members can continue to earn and redeem rewards at all participating locations.

Do all Irving locations participate in the Irving Rewards program?

You can find participating locations in our program terms and conditions.  

How do I earn fuel rewards with my Irving Rewards card?

Swipe your Irving Rewards card with each fuel and in-store purchase to earn rewards. You will receive a 3¢-per-litre reward on cumulative purchases of 150 litres in fuel or $25 in qualifying merchandise in the store.

What is “qualifying merchandise” in the store?

You can earn rewards with the purchase of any product with the following exceptions: tobacco, lottery tickets, gift cards, gift certificates, prepaid cards, money orders, postage stamps, licenses, car wash and any other items that may be prohibited or restricted by applicable law.

Do my rewards expire?

You have 90-days to use your reward after it is earned. After 90-days, unused rewards will expire. Please note, if your rewards were earned in 2019 or 2020, they will expire after your account reaches 365 days of inactivity.

Can my card be used at Irving locations in New England and Atlantic Canada?

Currently, this program is only available at participating locations in Quebec and Ontario.

How do I earn fuel rewards with my Irving Rewards card?

Swipe your Irving Rewards card with each fuel and in-store purchase to earn rewards. You will receive a 3¢-per-litre reward on cumulative purchases of 150 litres in fuel or $25 in qualifying merchandise in the store.

Can I earn rewards on fuel and in-store purchases at all Irving locations?

You can earn rewards on fuel purchases at all participating locations. For details on participating sites, please view our program terms and conditions here.

Is there a maximum fuel purchase amount when earning fuel rewards?

Yes, you can only earn rewards on purchases of up to 200 litres in a single transaction.

Is there a maximum fuel purchase amount when redeeming fuel rewards?

There is a maximum fill-up of 100 litres when you redeem your fuel reward. Once you reach this limit, the pump will automatically stop fuelling. If would like to purchase more than 100 litres, you must begin a new transaction.

How many fuel rewards can be redeemed per transaction?

You can redeem a maximum of $0.48 per litre, on up to 100 L in a single transaction. Any reward balance over $0.48 will be retained, to be used on a future redemption. Only one Irving Rewards card can be swiped during each transaction.
You can view your full rewards balance by logging into the member portal at irvingoil.com/signin.

Can fuel rewards be used for diesel purchases?

Yes, you can apply your fuel rewards to consumer diesel purchases.

 

How can I see my rewards balance?

You can view all of your transactions and rewards balance by signing into your account at irvingoil.com/signin.

Can I have more than one Irving Rewards card linked to account?

An Irving Rewards card can only be linked to one Irving Rewards account.