Keep your family and business safe

Keep your family and business safe

Here are some tips on how to keep your home and business safe as you use propane and heating oil during the winter season.

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Before winter arrives:

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• Mark the location of your tank(s), fill pipe, chimney and exhaust vents, so they can be easily located.
• Make sure you know how to shut off the main supply valve of your propane or oil tank, as well as appliances such as your furnace, boiler, fireplace or water heater.
• Have a qualified Irving Energy Technician clean and service your home heating equipment (it is recommended that this be done annually).
• We recommend you have a CSA-approved carbon monoxide detector.

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After winter arrives:

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• Clear snow and ice off the top of tanks, gauges, fittings and lines. By doing so, you’ll prevent snow or ice build-up that can cause leaks. We recommend using a broom to avoid damaging the tank or system components.
• If safe to do so, clear snow and ice from appliance vents, chimneys and flues so they can vent properly. A lack of ventilation can lead to carbon monoxide poisoning.
• If safe to do so, carefully remove heavy icicles or large amounts of snow from the roof area above your tank and piping.
• By maintaining a clear path to your tank, you can help ensure safe delivery of your propane and heating oil.

Think you have a gas leak?

  • Immediately put out all smoking materials and other open flames.
  • Do not operate lights, appliances, telephones, or mobile devices, including cellphones. Flames or sparks from these sources could trigger an explosion or a fire.
  • Shut off the gas. Turn off the main gas supply valve if it is safe to do so. To close the valve, turn it to the right (clockwise).
  • Leave the area immediately. Have everyone evacuated from the building or area where you expect gas is leaking.
  • Do not return to the building or area. Only return to the building or area when your local fire department and your Irving Energy Technician determine that it is safe to do so.
  • Report the leak. Call your local fire department or dial 911, then call our Irving Energy team at 1-888-310-1924 from a building or area away from the gas leak.

Important to remember:

  • Get your system checked. Before you attempt to use any heating source or appliance, we recommend you have a qualified Irving Energy Technician inspect your system to ensure that it is leak-free.
  • Be alert for potential issues. Regularly look for signs of gas leaks in and around your home.
  • If you see damage to the lines or if your tank has shifted position, turn off the main gas supply valve to your tank as long as it is safe to do so.
  • Whether it’s for repairs, renovations or landscaping projects, contact your municipality before beginning any digging or excavating projects.