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Safety Tips

Irving Energy Delivery

Your safety matters most

  • Before winter arrives:

    • Mark the location of your tank(s), fill pipe, chimney and exhaust vents so they can be easily located.
    • Make sure you know how to shut off the main supply valve of your propane tank or oil tank, as well as appliances such as furnace, boiler, fireplace or water heater.
    • Install a CSA-approved carbon monoxide detector.
    • If you are expecting a delivery, please ensure adequate snow removal from your driveway.

     

    After winter arrives:

    • Maintain a clear path to your propane or heating oil tank – this will help our Drivers make a safe delivery to your home.
    • If safe to do so, clear snow and ice from appliance vents, chimneys and flues so they can vent properly. A lack of ventilation can lead to carbon monoxide poisoning.
    • Clear snow and ice off the top of tanks, gauges, fittings and lines. By doing so, you’ll help prevent snow or ice buildup that can cause leaks. We recommend using a broom to avoid damaging the tank or system components.

     

    BE ALERT TO SNOW BUILDUP ON ROOFTOPS AND OTHER AREAS – Prevent or respond to ice dams or icicles on your roof, especially when they can or have formed over your fuel tanks and/or fuel lines.
     

    • Ice dams and icicles occur when accumulated snow on your roof begins to melt.
    • The following are recommendations to help prevent a buildup of snow and ice on your roof:
      • Install roof deicing systems to prevent ice dams.
      • Install heat tracing in gutters and downspouts.
      • Seal leaks in your roof and check insulation to prevent heat from escaping.
    • To address existing snow and ice on your roof:
      • Pull off snow and knock down icicles with a long-handled roof rake while you stand safely on the ground. If using an aluminum rake, please be cautious of power lines or anything electrical nearby.
      • When clearing snow or ice from your roof, avoid shoveling it onto exposed piping, the propane tank, meters or other piping that may be in use.
    • If you’re uncertain about how to handle existing dams or icicles above fuel tanks or lines, please give us a call at 1.888.310.1924 and we’d be happy to assist with recommendations.

     

    Before a snowstorm occurs:

    • In areas where heavy snow is expected, ensure that the protective cover on your propane tank is closed. The cover helps keep out snow, ice or rain which could cause damage to tank components and piping.

     

    If you smell oil, propane, or suspect a leak:

    Extinguish flames or sparks (propane)
    Do not operate lights, telephones or cellphones.

    Leave the area (propane)
    Have everyone evacuated immediately from the building or area of the leak.

    Shut it off (oil and propane)
    If safe to do so, turn off the main supply valve on your tank.

    Call emergency services (propane)
    From a safe location away from the leak, call your local fire department or dial 911.

    Let us know (oil and propane)
    Call Irving Energy at 1.888.310.1924.

    Things to keep in mind:

    Dig safe
    Whether it’s for repairs, renovations or landscaping projects, contact your municipality at 811 before beginning any digging or excavating projects.

    Take care of your pets
    If a technician is working in your home, please keep your pets in a safe, enclosed area.